Refund policy
Returns Policy
Our goal is that you're completely satisfied with your purchase. If for any reason, you are not satisfied, simply return your purchase in its original packaging, with your original receipt/email confirmation within 7 days from the products arrival date.
Please examine the outer box and all contents immediately upon receipt for any signs of wrong Item(s) Shipped/Damaged Item(s). Defective/Damaged merchandise can Only be replaced. To be eligible for a return, All claims must be initiated within 7 days of delivery.
your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Products must be in new condition in order to receive a refund. Shipping charges are not refundable.
To start a return, you can contact us at shopvarietyproducts@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Return Shipment Information
There is a 10% restocking fee on all merchandise returned. Items not returned in their original condition may be subject restocking fee of up to 50%. For your protection, please send your return via a shipping service that can be tracked, such as DHL, UPS, OR FedEx. We cannot guarantee refunds for returns sent via a non-traceable method such as USPS. Please include the RMA number on the outside of the shipping package near the return address label and return package.
You can always contact us for any return question at shopvarietyproducts@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll notify you via-email of your refund once we've received and processed the return item(s). If you have not yet received your credit, please contact your bank or credit institution for more information.
Product Warranties
Products come with a manufacturer's warranty. No other warranties are expressed or implied. For warranty service, you must contact the manufacturer's authorized warranty service station closest to you. This information is available either with the material shipped with the product, or from the manufacturer directly.
Changing or Canceling your Order
Once an order is placed it can't be cancelled or altered as our system is designed to fill orders and get them on their way as quickly as possible. Most items may be returned within 7 days of the order date arrival with a Return Authorization.